data protection
Swat.io stores the data in compliance with the GDPR in two redundant data centers in Germany (Frankfurt) and Austria (Vienna). Swat.io's ISO/IEC 20000-1 certified IT partners are personally checked and self-regulated audited. Swat.io itself advertises that administrations and authorities like to use the software, so professional handling of the applicable EU data protection law is a basic requirement for Swat.io.
Social Media Management with Swat.io 7
customer support
Depending on which package you have booked for yourself and your team, you will receive different support from Swat.io Support. As a Basic and Pro customer, you can reach the Swat.io support team Monday to Friday from 8:00 a.m. to 6:00 p.m. As an Enterprise customer, you have priority support available 7 days a week from 8:00 a.m. to 8:00 p.m.
You can easily reach the support team by phone, email and live chat. The Swat.io team is also active on many social networks, which you can also use as a support channel. As an additional service, access to on-demand onboarding videos is available for all packages and customers. Many questions can possibly be answered there.
As an additional bonus, enterprise customers receive ukraine number dataset a customer success manager and the opportunity to meet regularly for support and strategic advice. All in all, for basic through to enterprise customers.
If you would like to get an idea of the quality of the Swat.io support team, you can also take a look at the Swat.io Help Center. Here, many questions and topics are addressed and answered by the team in over 100 articles.
To the Swat.io Help Center
Conclusion
In summary, I can only recommend the Swat.io tool if you work as an online marketing manager, content creator, social media manager or brand manager. You get a comprehensive toolbox packed with the best functions for your social CRM management, community management, social media marketing, customer care management, content planning and content publishing, as well as monitoring and listening. Swat.io offers a comprehensive bundle of functions from a wide range of Martech tools, united under one roof, with a user-friendly interface, a great and dedicated support team and all at a fair price. Swat.io's new pricing model and the very individual design of the range of functions allows the tool to scale with your social media activities and your team.