We Have A Quality Control System For

[resmi123]

Customer Service And Continuous Product Training. For Which We Use Real-time Listening, Recordings, Live Monitoring, Reporting Systems, Control Of The Main Ratios Such As Service Level, Aht And Continuous Training For The Agents Involved. During The Development Of The Service We Face Various Situations To Be Resolved In Contact With Customers, Such As Doubts And Incidents During The Purchasing Process, Blocked Accounts, Incidents With Payment Or Requests To Change The Payment Method, Issues Related To The Shipping Of The Product, Technical Circumstances That Occur On The Website, Etc.

For All These Situations, Our Agents Have taiwan mobile phone number example Received Training To Follow The Procedures Established By Our Client And Have A Very Specific And Well-specified Protocol Of Action. The Result Of All This Work Is A Level Of Attention Higher Than % Of All Incoming Calls Each Month, With An Average Call Duration Of Minutes, Which Means That Almost All Calls Translate Into Sales And Generate The Maximum Business For The Company.



Search We Talk About Bpo Outsourcing Practical Cases Customer Care Customer Experience Lead Generation Market Research Tags Customer Serviceback Officedatabasesconfirmation Attendance Eventscuriositiesecommercesurveys And Researchinboundmultilingualoutboundoutsourcingtelemarketingtelesalebusiness Visitswhite Paper Linkedin Email Manage Consent Logo Cosmos Call Center Discover Us Solutions Blog Contact En Info / Quote Confirmation Of Event Attendance. Daily Days And Renfe Bpo Outsourcing, Practical Cases Confirmation Of Event Attendance Project Details: Confirmation Of Event Attendance. Daily Days And Renfe Client: Daily Days And Renfe.