Thanks to a caller ID system, calls will be directly routed to a second level operator, always ready to support the customer.
Callback Service
The callback service is an integrated feature that allows the customer to be called back by a specialized operator. Whether you have technical, administrative or commercial questions, the callback service guarantees direct contact with the Shellrent Team, without having to wait on the line. Once the request has been submitted, you will be called back as soon as possible, ensuring personalized and immediate support.
Activating the service is simple: from the Manager panel you can 1000 mobile number list pdf download india specify the nature of your request and request the callback with a few clicks. It is an ideal tool for those looking for effective and fast communication.
Our support team works remotely – connecting to your computer or server – to diagnose your request ( remote-hand support ). The first hour of support is included in the annual Support Plus fee, but additional hourly packages can be purchased based on your needs.
Discounted technical interventions
With Assistenza Plus you have access to an exclusive benefit: a 20% discount on all technical interventions. You can request activities conveniently from the Manager panel, where you will also have the possibility to monitor the progress of your requests.