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What is onboarding and why is it important for your business?

Posted: Mon Jan 20, 2025 8:43 am
by jakariabd@
Onboarding is the process of adapting new employees, clients or users, which helps them quickly and effectively integrate into the company's processes or master the product. Well-designed onboarding affects employee retention, customer loyalty and overall business productivity. It is a strategic tool that allows you to reduce costs and increase the satisfaction of all participants.
Why is onboarding necessary?
Reduced turnover: New employees are more likely to stay with a company if they receive clear guidance and support.
Increased customer loyalty: Customers who immediately understand the value of your product become active users and advocates.
Save time and resources: Reduced onboarding time means faster productivity.
Improving corporate image: Good onboarding list of switzerland whatsapp phone numbers strengthens a company's reputation both internally and with customers.
Reduced Errors: Beginners who understand their tasks make fewer errors.
Effective onboarding is an investment that pays off in increased productivity and loyalty.
onboarding
The main stages of onboarding
1. Preparatory stage
This stage includes the creation and configuration of all tools and materials for a successful start:
Checklists: Prepare detailed task lists for new employees or users.
Automation tools: Use process management platforms such as Trello, BambooHR or specialized CRMs.
Information Availability: Provide easy access to all necessary documents and resources.
Welcome pack: For employees, this could be a set with corporate materials, and for clients, bonuses or additional instructions.
Integrate the assessment system: Implement key performance indicators (KPIs) to measure progress.
Tip: Check regularly that all materials are up to date and meet current standards.