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Create segmentations with Tags

Posted: Sun Dec 22, 2024 7:15 am
by Joywtome231
See another example: “we want to know your opinion, rate our service using the link below”.

After carrying out these actions, you can collect data on customer satisfaction; it is worth remembering that we cannot make mass appointments, only individual ones.

In this configuration you receive a notification that the message was sent philippines cp number internal comments, files and the department responsible for responding to that request.

If you have any questions about the step-by-step process, click here and talk to us via WhatsApp.

In the same restaurant we can find a variety of customers, among the most common we have:

Regular customers who order frequently.
Tourists passing by the place while visiting their city.
Families.
Couples.

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Larger Groups.
Economical travelers who spend little during their visit.
Those who go to the place alone.
Customers who always order via delivery.
You can separate them within Digisac using tags, and create marketing campaigns for each segment.

Example: create a week of offers just for couples or offer a discount for groups of more than 10 people.

These are personalized actions that can be carried out by combining tags and also sending messages via SMS and WhatsApp.

4 – Create campaigns
Connecting with the previous topic, campaigns can be done via SMS and WhatsApp and we will explain the step-by-step process for each one.

Via SMS you can send messages of up to 160 characters, select specific groups via the tags in the previous topic, and send to thousands of people at the same time.

We have an article here on the blog talking about how to be successful in these campaigns, and in which situations to use them. Click here to read the full post .

In the case of campaigns via WhatsApp, we need to create a WABA account, and the only way is via providers such as 360 Dialog, Cloud API and GupShup.

Once this is done, simply enter the name of the connection, the responsible department, and the robot that will screen the messages.

Once the account is active, you need to create templates, which represent the messages that will be sent, request approval from WhatsApp and then send them.

When creating the campaign, we can import a file with the data or use tags.

With these features, you can improve the quality of your service and, at the same time, make sales quickly. Ask your questions via WhatsApp (14) 3281 – 1338 and we will be happy to help you.