What is a swivel chair process?
Posted: Sat Dec 21, 2024 3:36 am
Swivel chairs are popular in many offices, workplaces, and rooms in the home. A swivel chair is a chair that rotates on its own axis. It is also a way of describing inefficient processes and automation opportunities in business process management. In this short article, we will look at what a swivel chair is in the context of a business.
What is a swivel chair in business operations?
A swivel chair process describes any workflow or business task in which you must manually enter the same data into different systems. This term can also refer to different types of chairs, including swivel chairs, stationary chairs, and occasional chairs, which are often used in offices. Eliminating swivel chair activity from your business processes can reduce manual labor, increase efficiency, improve operational excellence, and allow employees to rest more.
The swivel chair metaphor comes from the office, where you can imagine physically moving from one activity to another on your swivel chair, repeating manual tasks. A recent study by ProcessMaker estimates that 10% of the average operations team’s time is spent on “swivel chair” type activities.
Reasons for a swivel chair
Swivel chair processes are quite common in the night clubs and bars email list workplace, but can be difficult to measure. These processes often require additional space for manual data entry and task management. They typically involve legacy workflows or enterprise IT systems that require a large amount of data or manual tasks. Swivel chair processes can be as versatile as lounging in a comfortable chair, allowing you to easily switch between tasks.
Often, swivel chair activities form over time as people implement more activities within a workflow or mission. This may be common in areas such as financial reporting or customer service, where switching between different types of business applications is required to complete repetitive tasks. For example, in many shared services functions, maintaining customer records between different ERP and CRM systems may require manual copy and paste when integrations have not been built between the different systems.
Why you should remove the swivel chair from your processes as a comfortable seating option?
Eliminate human error – Swivel chair related activities typically involve manual copy and paste work where human error is not uncommon.
Speed up turnaround times – Swivel chair activity can slow down your processes or workflows if you rely on manual employee intervention.
Reduce operational costs – although difficult to measure, the cost of manual and repetitive labour in swivel chair operations can quickly add up.
What is a swivel chair in business operations?
A swivel chair process describes any workflow or business task in which you must manually enter the same data into different systems. This term can also refer to different types of chairs, including swivel chairs, stationary chairs, and occasional chairs, which are often used in offices. Eliminating swivel chair activity from your business processes can reduce manual labor, increase efficiency, improve operational excellence, and allow employees to rest more.
The swivel chair metaphor comes from the office, where you can imagine physically moving from one activity to another on your swivel chair, repeating manual tasks. A recent study by ProcessMaker estimates that 10% of the average operations team’s time is spent on “swivel chair” type activities.
Reasons for a swivel chair
Swivel chair processes are quite common in the night clubs and bars email list workplace, but can be difficult to measure. These processes often require additional space for manual data entry and task management. They typically involve legacy workflows or enterprise IT systems that require a large amount of data or manual tasks. Swivel chair processes can be as versatile as lounging in a comfortable chair, allowing you to easily switch between tasks.
Often, swivel chair activities form over time as people implement more activities within a workflow or mission. This may be common in areas such as financial reporting or customer service, where switching between different types of business applications is required to complete repetitive tasks. For example, in many shared services functions, maintaining customer records between different ERP and CRM systems may require manual copy and paste when integrations have not been built between the different systems.
Why you should remove the swivel chair from your processes as a comfortable seating option?
Eliminate human error – Swivel chair related activities typically involve manual copy and paste work where human error is not uncommon.
Speed up turnaround times – Swivel chair activity can slow down your processes or workflows if you rely on manual employee intervention.
Reduce operational costs – although difficult to measure, the cost of manual and repetitive labour in swivel chair operations can quickly add up.