Plug-ins and widgets can be added for more functionalities

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Primary Use
Manage sales leads and contacts to improve customer relationships and drive business revenue
Publish and manage content online securely, often for marketing purposes
Key Features
Contact management
Email management
Marketing and sales automation
Project management
Reporting and analytics
Content publishing tools
Content management tools
Website maintenance and security
Capability to add extensions
Analytics
Benefits
Improved relationships with prospects and customers
Streamlined sales process
Increased number of qualified leads
Improved workflow, thanks to automation
Better collaboration among team members
Save and analyze customer information
Generate reports
Integration with other software or tools
Easier implementation of SEO strategies
User-friendly interface
Create landing pages that follow the templates of other pages
Analytics that can report the popular content among site visitors

Use Case
Automatically advancing sales leads to the next kuwait mobile numbers stage in the pipeline if they’ve met specified criteria, and updating their lead confidence score.
Users publish and update content on a business blog or e-commerce store.

Examples
Nutshell
HubSpot
Salesforce
WordPress
Shopify
Joomla
Do I need a CRM or a CMS?
Though the differences between a CRM and CMS are clear, you’re probably still asking yourself, “Which one does my business need?”

There are a few instances where a CMS will suit your needs just fine, such as if you need to:

Update your website regularly
Manage content you’ve already published on your site
Analyze where on your website visitors spend most of their time
Have a central place for content like blog posts, webinars, videos, and more
On the other hand, a CRM is your best option if you need to:

Interact with your customers often and nurture leads
Automate sales processes like advancing leads through your pipeline, sending personal email sequences, and more
Generate sales and marketing reports
Collaborate with your team on potential sales
When having both is best
Of course, you may have realized by now that CRM and CMS platforms aren’t mutually exclusive. You can absolutely use both to advance your business goals and get the results you’re looking for.