What is a virtual number?
Posted: Tue Dec 24, 2024 9:03 am
Content
Virtual number: how it works and what it is for
How Virtual PBX Works
Advantages of a virtual number
Disadvantages of a virtual number
How to buy and how much does it cost
Additional services for virtual numbers
You may have heard the expression "virtual kenya phone numbers number" but did not understand what it means. This article will help you understand and understand the pros and cons of virtual telephony.
Virtual number: how it works and what it is for
A virtual number is a service from telephone companies. In essence, it is a regular multi-channel telephone number. The main difference from a traditional number is that a virtual number does not require a connection to a physical telephone or PBX.
How Virtual PBX Works
The principle of operation is to transfer data via the Internet (it is also possible to work without the Internet if you set up call forwarding from a virtual number to a mobile or landline or the FMC service). To start working with the Virtual PBX, you need to configure the settings in your Personal Account. You can use any number of virtual numbers (depending on the selected tariff) and connect any number of SIP accounts to the system.
How does a virtual number work:
The incoming call is received by the provider.
The call is redirected to the virtual station server.
Depending on the settings, the PBX redirects the call to the desired device. The order may depend on various factors. The call may go to the first available manager or to the one who has received the fewest calls.
Increase sales with the UIS communications platform
A reliable cloud telephony operator: own number capacity and technical support No. 1 on the market.
Manage communications, control employees, automate and increase sales.
Get a consultation
Advantages of a virtual number
A virtual phone number will always remain with the company when moving to another area or city. It combines all the company's existing numbers into one and distributes the workload among employees, depending on the specified scenarios. It also provides employees with free communication within the organization. You can set a voice greeting and menu on such a number, listen to conversation recordings, study call statistics and much more ( more about the possibilities ).
Disadvantages of a virtual number
A virtual number requires a stable Internet connection. If the Internet is lost, the company's connection will be lost. However, this risk can be avoided by setting up automatic call forwarding to mobile phones in emergency cases. A virtual PBX is not profitable for large companies. It is easier for them to install their own PBX and hire a specialist to maintain it. If you decide to "buy a virtual number or PBX", we recommend that you calculate and understand what is more profitable for your company.
How to buy and how much does it cost
Prices for a virtual number (or rather a virtual PBX) UIS are much more favorable than offers from traditional telecom operators and start from 840 rubles/month. Connecting a virtual PBX is easy: choose a tariff , the number you like and leave your contacts. I hope that after reading the article you will understand what a "Virtual Number" is. If you need a similar service in the future, our team will be glad to hear from you.
5 Life Hacks for Growing Business
We tell you how to make communications effective, increase sales and reduce the cost of customer acquisition.
Your e-mail
Get a checklist
By clicking the "Subscribe" button, you confirm
that you agree to receive the newsletter.
Additional services for virtual numbers
In addition to the basic services when using Virtual PBX, you can connect additional ones that will make communication with colleagues and clients as easy as possible.
Working with a virtual telephone exchange is simplified by the following additional services:
call recording, which allows you to monitor the quality of conversations with clients;
the ability to turn on background music (used legally) to make waiting for an operator's response as pleasant and comfortable as possible;
IVR menu will help you easily and quickly get to the desired department of your company;
The callback widget (sitephone) will allow your clients to order callbacks from the site;
The "Black List" allows you to block numbers that make "junk" calls that waste operators' time and clog up statistics, and the "Antispam" function automatically blocks calls from numbers that have ever been "involved" in spam attacks;
call distribution conditions make it possible to receive incoming calls based on the established work schedule and rationally distribute them among different departments and employees;
voicemail will allow the client to leave information if he was unable to get through;
using the call forwarding function, you can redirect a call from a client to a mobile (or other) device if it is impossible to answer from the office phone;
call tracking for a website will allow you to reliably track the advertising sources through which clients come;
The analytics service will allow you to optimize your marketing budget and understand its profitability in relation to actual sales.
Virtual number: how it works and what it is for
How Virtual PBX Works
Advantages of a virtual number
Disadvantages of a virtual number
How to buy and how much does it cost
Additional services for virtual numbers
You may have heard the expression "virtual kenya phone numbers number" but did not understand what it means. This article will help you understand and understand the pros and cons of virtual telephony.
Virtual number: how it works and what it is for
A virtual number is a service from telephone companies. In essence, it is a regular multi-channel telephone number. The main difference from a traditional number is that a virtual number does not require a connection to a physical telephone or PBX.
How Virtual PBX Works
The principle of operation is to transfer data via the Internet (it is also possible to work without the Internet if you set up call forwarding from a virtual number to a mobile or landline or the FMC service). To start working with the Virtual PBX, you need to configure the settings in your Personal Account. You can use any number of virtual numbers (depending on the selected tariff) and connect any number of SIP accounts to the system.
How does a virtual number work:
The incoming call is received by the provider.
The call is redirected to the virtual station server.
Depending on the settings, the PBX redirects the call to the desired device. The order may depend on various factors. The call may go to the first available manager or to the one who has received the fewest calls.
Increase sales with the UIS communications platform
A reliable cloud telephony operator: own number capacity and technical support No. 1 on the market.
Manage communications, control employees, automate and increase sales.
Get a consultation
Advantages of a virtual number
A virtual phone number will always remain with the company when moving to another area or city. It combines all the company's existing numbers into one and distributes the workload among employees, depending on the specified scenarios. It also provides employees with free communication within the organization. You can set a voice greeting and menu on such a number, listen to conversation recordings, study call statistics and much more ( more about the possibilities ).
Disadvantages of a virtual number
A virtual number requires a stable Internet connection. If the Internet is lost, the company's connection will be lost. However, this risk can be avoided by setting up automatic call forwarding to mobile phones in emergency cases. A virtual PBX is not profitable for large companies. It is easier for them to install their own PBX and hire a specialist to maintain it. If you decide to "buy a virtual number or PBX", we recommend that you calculate and understand what is more profitable for your company.
How to buy and how much does it cost
Prices for a virtual number (or rather a virtual PBX) UIS are much more favorable than offers from traditional telecom operators and start from 840 rubles/month. Connecting a virtual PBX is easy: choose a tariff , the number you like and leave your contacts. I hope that after reading the article you will understand what a "Virtual Number" is. If you need a similar service in the future, our team will be glad to hear from you.
5 Life Hacks for Growing Business
We tell you how to make communications effective, increase sales and reduce the cost of customer acquisition.
Your e-mail
Get a checklist
By clicking the "Subscribe" button, you confirm
that you agree to receive the newsletter.
Additional services for virtual numbers
In addition to the basic services when using Virtual PBX, you can connect additional ones that will make communication with colleagues and clients as easy as possible.
Working with a virtual telephone exchange is simplified by the following additional services:
call recording, which allows you to monitor the quality of conversations with clients;
the ability to turn on background music (used legally) to make waiting for an operator's response as pleasant and comfortable as possible;
IVR menu will help you easily and quickly get to the desired department of your company;
The callback widget (sitephone) will allow your clients to order callbacks from the site;
The "Black List" allows you to block numbers that make "junk" calls that waste operators' time and clog up statistics, and the "Antispam" function automatically blocks calls from numbers that have ever been "involved" in spam attacks;
call distribution conditions make it possible to receive incoming calls based on the established work schedule and rationally distribute them among different departments and employees;
voicemail will allow the client to leave information if he was unable to get through;
using the call forwarding function, you can redirect a call from a client to a mobile (or other) device if it is impossible to answer from the office phone;
call tracking for a website will allow you to reliably track the advertising sources through which clients come;
The analytics service will allow you to optimize your marketing budget and understand its profitability in relation to actual sales.