It fits in nicely with the need of consumers for direct and fast contact. You can also facilitate this by a live chat on your website . Although it sounds easy, chatting with your customers, there is still some work required on an operational level.
To recap:
Instagram Shopping: Selling Through Product Tagging
WhatsApp Business: the step-by-step plan to get started right away
Getting Started with Chat on Your Website: 5 Essential Tips
Chatbot
Chatbots & artificial intelligence
If your customers chat with a chatbot, you don't need to use manpower. Artificial intelligence , the basis of chatbots, may be closer and more accessible than you think . The technology is developing rapidly, which makes various applications possible. For example: chatbots as work planners, which can automatically complete messages, assign them to the right employee or give them the right tag. Another interesting development of chatbots is the use of bots for lead generation . Do you want to get started with a chatbot? When developing a chatbot for your organization, you will encounter 7 steps .
Chatbots and voice have something important in common: artificial intelligence. According to Servion Global Solutions, AI will support 95 percent of all customer interactions by 2025. Now that the iran telegram data Google Assistant is available in Dutch, and the Google Home is expected to be launched on the market this year , it is also a good idea to prepare your organization for voice. Voice can make a big difference in the customer journey: suddenly the consumer no longer consciously chooses a brand, but the device makes that choice. Based on artificial intelligence. Is your organization prepared for that ?
To re
nline marketing is a field that is constantly evolving. If you have been away for a while, have immersed yourself in an intensive project or have not been paying attention for a while, the world suddenly looks different. That is why we have listed the most important developments in the first half of 2018 (okay, plus a few months) for you.
First of all, it is fun to look at what our experts predicted for 2018. After all, we are halfway through the year: interesting to see what has already 'come true'. Three main themes were reflected in almost all trend articles.
First of all, the emphasis on smart assistants , artificial intelligence and voice (search). The introduction of the Dutch-language Google Assistant could give this development an extra boost.