Where they could improve: Some users may denmark number for whatsapp find the price of the more advanced plans a bit steep, and the interface may take some getting used to. Overall, however, HelpCrunch offers great value for money, especially if your company makes heavy use of automation and integration with various communication channels. Recommended for: Businesses looking for a robust and feature-rich live chat solution, with the ability to automate and integrate with other systems to improve customer service. 4. Hubspot : Highly targeted chats and tight CRM integration Is there anything Hubspot doesn’t do ? The CRM and marketing automation giant launched its live chat software in 2017 to complement its sales toolkit.
Since then, it’s grown into an impressively functional live chat solution, complete with automated chat workflows, a universal inbox, and Facebook Messenger integration. Like other live chat tools, it also includes canned responses, chat tasks, and the ability to set online/offline hours. It also includes several intelligent chatbots that can qualify leads, book appointments, and provide customer support. Some of these are even available on Hubspot's free plan. Hubspot Pricing Free version: $0. Includes up to 1 million contacts, unlimited users, 1:1 chat, universal inbox, canned snippets, Facebook Messenger integration, and some chatbots. Starter Plan: Starts at $45/month with the Starter plan for Service Hub.