Collect data from customer satisfaction questionnaire

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Best for the customer journey stage: retention
When customers purchase products/participate in store experience activities/attend courses/download apps, brands can send questionnaires to investigate product usage experience or activity satisfaction, and label them for future marketing, and these can all be automated! Combined with MAAC's automatic labeling function, these labels can be used to trigger journeys, and MAAC can also be connected to the SurveyCake questionnaire to automatically label customers based on their answers.

When customers purchase products/participate in store experience activities/attend courses/download apps, brands can send questionnaires to investigate product usage experience or activity satisfaction, and label them for future marketing, and these can all be automated! Combined with MAAC's automatic labeling function, these labels can qatar whatsapp phone number be used to trigger journeys, and MAAC can also be connected to the SurveyCake questionnaire to automatically label customers based on their answers.
3. Create interactive scripts for marketing campaigns
Most applicable customer journey stage: according to marketing activity target
When it comes to marketing schedule events, brands can not only use LINE game modules to enhance interaction, but can also combine it with automated journeys to directly write a script specific to this event, allowing customers to follow your script. "Zingala Silver Point Zero Card" used automatic journeys to design three waves of interactions for the brand's birthday celebration, lasting three weeks in total, with different themes every week. Finally, it used shopping credits to attract customers to fill out a satisfaction questionnaire.

Interactive script example:

Divert traffic across channels, go to FB/IG/YT to watch event-related content or tasks
Automatically respond based on keywords to collect customer preferences
Combine with game modules to attract customers with rewards
Combined with the invoice module, customers are encouraged to upload invoices in exchange for lottery opportunities.