The digital information revolution has fundamentally changed the way we communicate: in crisis communication we are not lagging behind. By adding process communication to traditional crisis communication, the crisis organization is joining this information revolution. Read this article to find out which three forms of process communication are possible.
of the written word (4000 BC), we are now in the information revolution of the digital word. With one click of a button you have access to a wealth of information anywhere and anytime and austria mobile phone number list you can be in 'direct' contact with (almost) anyone. This digital information revolution (or communication revolution if you like) has changed the world and the way we communicate with each other enormously.
The time of waiting for the mayor's press conference to be informed about the crisis situation is over. If the public wants to know what is going on, they will search for the answers themselves. But it was not so long ago that crisis communication was based on only 100 percent validated information. The information transfer was static and channel-oriented via newspapers, radio and TV. Often enough time to validate the information. With the rise of interactive media, that time is no longer there. We want information about the crisis, and we want it now!