Business automation has changed the way many corporations work by streamlining service and internal operations.
The process avoids errors and rework by reducing or even eliminating human intervention.
The success of technology is justified: companies are increasingly looking to automation to streamline activities that are often performed manually.
The result?
Among other things, a significant increase in productivity in the company and a considerable reduction in costs.
Strategically, automation is a huge competitive differentiator for your store and POS.
However, access to this type of technology is still limited, especially in retail. Many are not even aware of all its benefits, which apply to all types of businesses, including SMEs.
Therefore, in this content you will learn what commercial automation is for, how it works, its importance and how to evaluate the best tools!
So, are we going to follow this path of knowledge? Just keep reading this complete guide to business automation.
What is business automation?
Business automation can be defined as the use of technological croatia whatsapp data tools and methods to automate corporate tasks. It can be applied both in operational actions and in the strategic part of the business.
Commercial automation is a close cousin of what we know as industrial automation.
While the latter aims to optimize executions within the manufacturing plant (but also extends to the back office), commercial automation seeks to achieve the same in businesses, stores and points of sale, retailers in general.
That is, it can be applied both in the store and in your systems.
What is business automation for?
Business automation serves to support (or often take over) operational processes, such as customer service or invoice generation.
Its application in retail aims to optimize daily procedures, removing the operational burden from employees' shoulders and streamlining tasks.
Furthermore, with the support of technological resources, it is possible to collect data and information about each of these automated executions, providing more security and loss prevention to your store.
Access to these inputs can be crucial to improving the commercial intelligence of your business, helping you make better decisions.
The result of implementing business automation in your retail business is almost immeasurable.
A lot depends on how technological your company is willing to be.
However, don't be fooled: business automation brings great results.
An example is cost reduction.
According to data from the consulting firm McKinsey, 45% of today's paid activities can be automated by current technologies.
That means savings of $2 billion annually in wages.
How does business automation work?
Business automation works through the use of technological tools and solutions that optimize, integrate, standardize and of course automate processes.
It can be implemented on the front line of a store, supporting the operational part of a POS system, or in the back office.