They can be programmed to perform a variety of functions, such as:
Customer Service : Answer frequently asked questions and provide product information.
Order processing : Collect and process order information directly on the platform.
Sending notifications : Inform customers about new products, special offers, and order updates.
Broadcast channels
Telegram broadcast channels therefore allow you to germany email list send messages to a large number of followers simultaneously.
So, these channels are ideal for:
Promotion disclosure : Quickly inform about exclusive discounts and promotions.
Product Launch : Announcing new products to a wide audience.
Ongoing engagement : Keep customers informed and engaged with regular updates.
Super large groups
Telegram's super-large groups can accommodate up to 200,000 members, making them perfect for building communities around your brand.
They can be used to:
Product Discussions : Allow customers to share their opinions and experiences.
Feedback and suggestions : Collect valuable feedback directly from customers.
Community Support : Facilitate support among community members by creating a collaborative environment.
Integration with Digisac
Integrating Telegram with Digisac solutions can significantly increase the efficiency and reach of your sales strategy. Here are some ways to do it:
Data synchronization
Digisac allows data synchronization between Telegram and other platforms, thus ensuring that all customer information is centralized and accessible. This makes it easier to analyze data and create personalized campaigns.
Marketing automation
With Digisac, you can automate marketing campaigns on Telegram, sending targeted messages based on customer behavior and preferences. This increases the relevance of your communications and improves engagement.
CRM Integration
Integrating with Digisac's CRM system allows you to track and manage customer interactions more effectively.
Digisac therefore automatically captures customer conversations and data, helping you maintain a complete history of interactions.
Customer service
Digisac makes it possible to create bots on Telegram for customer service, answering frequently asked questions and providing fast and effective support.
Additionally, integration with the Digisac platform allows human agents to take over conversations when necessary, ensuring more personalized support.
Notifications and alerts
Using Digisac, you can set up automatic notifications and alerts on Telegram, keeping your customers informed about the status of their orders, news and promotions. This way, you improve the customer experience and increase satisfaction.