Optimise Logistics and Fulfillment

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Data-Driven Insights: By leveraging data analytics, you can uncover valuable information about customer preferences, shopping behaviours, and potential best-sellers.
Inventory Management: Use these insights to manage your stock better, ensuring popular items are always available, keeping customers happy and reducing stock-outs.
This approach ensures you’re prepared to meet customer demand effectively.

Reduce RTO
RTO can be a huge problem during the festive season. Orders return to their israel phone number list origin primarily for two reasons: the customer doesn’t want the product, or the delivery information is inaccurate. While there is only little you can do for the first reason, you can work towards ensuring customers provide the correct information.

NDR Management: In case of delivery problems, reach out to your customers in real time and check their delivery preferences. Accordingly, you can re-attempt delivery per the customer’s preference to reduce RTOs.
Confirm COD Order: Once you receive a COD order, you can initiate an IVR call to verify whether the order is genuine. You can also check if the customers have provided complete and correct information, like the 10-digit mobile number or the right PIN code. If the order is fraudulent, you can cancel it before shipping to decrease RTO.
Fastest Order Delivery: If the shipment is returned because the product was delivered late and the customer had met his need elsewhere, you can check courier performance before shipping the order. Do thorough research and pick a logistics partner that fits your needs.

No matter how attractive your offers or products are, they lose their appeal if delivery falls short. Partnering with trusted and efficient delivery services ensures your products arrive on time and in perfect condition. However, this might not be sufficient even during the busy Diwali season.