The simultaneous translation function works like subtitles. Algorithms automatically analyze and translate the speaker's speech, and then display them on the screen in text format - in the language that each user has set for themselves. Source: official Microsoft Teams website
Telephone system
In May 2018, Microsoft launched a cloud PBX in Teams. Users can connect their own phone numbers to the company's cloud and use the app as a station.
To set up a virtual PBX, the client needs to buy an SBC gateway (Session Border Controller). Then connect numbers to it via the SIP protocol and connect it to Microsoft Teams.
Over the past six years, telephony in Teams has gained many new capabilities, such as:
Copilot in the system. Thanks to generative AI, the application can analyze information israel phone number list from calls in real time, as well as make summaries and automatic transcripts and display them on the screen.
Voicemail access. Employees can listen to voice files, view call summaries and full transcripts. This helps them get up-to-date data faster and stay on top of what's happening — both on projects and when servicing clients.
Transfer and callback. If a call comes into the company line, you can accept it and then forward it to the necessary department. If suddenly a colleague is not at work, you can use the callback function - it will come to you again.
Call transcription is a useful work tool. It allows you to track how your employees communicate with each other and with customers. If something is wrong, you can work on improving communication: for example, launch internal training. Source: Microsoft Teams official website
Microsoft Teams is not supported in Russia — the official website does not provide prices for the region. Therefore, we will take the subscription cost for Kazakhstan as the basis for this section.
How much does a Microsoft Teams subscription cost?
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Joywtome231
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