For example, before the sales arrive , you can organize a thailand whatsapp number private sale for your most loyal customers. They create a sense of exclusivity and privilege for your customers, thus strengthening their attachment to your brand. Not to mention that private sales can generate a sense of urgency and excitement, encouraging customers to make impulse purchases. This stimulates sales while strengthening the relationship with your loyal customers who feel privileged!
Exclusive offers are also a great way to reward your customers’ engagement and involvement. You can choose between discounts, gifts, or follow the example of our client, Projet x Paris . During Black Friday, the sportswear brand sent marketing SMS messages to its customers, prioritizing the highest status holders so they could take full advantage of the exceptional offers without missing out. As the status decreased, the SMS messages were sent later in the day. A stylish initiative of exclusivity and recognition for the most loyal customers!
KPIs to follow to measure your loyalty
Anything that gets measured gets improved. Make sure your loyalty strategy is effective. The analysis will vary depending on the loyalty programs in place.
In SPREAD, we provide our customers with numerous KPIs so that they can effectively measure their loyalty actions: