Today, chatbots allow brands to engage with how to build phone number list consumers and facilitate their purchases. By facilitating the connection between instant messaging and e-commerce sites, ReachFive offers e-retailers the opportunity to best meet the needs of consumers who want to make their recurring purchases as easily as possible. All they have to do is first authenticate themselves on the e-commerce site in question and register a credit card, and ReachFive then manages the technological integration with conversational commerce platforms (voice or Messenger chat). The consumer can then purchase products directly, without leaving their messaging and therefore without interrupting the customer journey.
"Chatbots are now seen as a new opportunity for online sales. With our new solution, we are helping e-retailers to quickly deploy conversational commerce solutions. In this way, we continue to innovate to improve the user experience and streamline their purchasing journeys, but also to optimize our customers' conversion rate," emphasizes Jérémy Dallois, CEO of ReachFive, in a press release.