How to listen for success: active listening

[ayeshshiddika11]

Did you know that listening effectively can help you succeed personally and professionally with very little effort?

In this article I explain how to get it

As you know, a communication process involves at least two people: one who speaks and one who listens. And although we are prone, perhaps because we were taught to do so, to give more importance to what we say than to what others tell us, those who know how to listen effectively to other people manage to achieve their objectives more easily and quickly than those who do not.

Listening is paying attention to what another person tells us, not only through what they say but also through their non-verbal communication, their silences and the context or environment in which that communication occurs.

Effective active listening offers several advantages
On the one hand, it makes it easier to retain italy phone data more information about the person speaking, about what they say and how they say it, and also the context. This will allow us to know the importance of the meeting for this person, their preferences (or what they don't like) and based on their non-verbal communication whether they feel comfortable or not in the meeting or whether their attitude seems sincere with us.



Communication process between two people having a coffee

By knowing how to interpret this information during a sales meeting, or even in a job interview, we can adapt what we are going to say to the tastes, needs or what is most important to our interlocutor, avoiding expressions or topics that they do not like or that seem less relevant to them and thus make a much more effective proposal in the eyes of the other person.

On the other hand, if we show that we have paid attention to our interlocutor, for example by remembering his name and his preferences or comments, we are making him see that what he says and also himself is important to us. And that generates, as a rule, trust in the other person or a reflexive, emotional gratitude. And this state of mind in our favor can help us if that person has to make a selection of our products or our CV against other options or candidates.

In addition, an active, friendly listening attitude, avoiding interruptions, can give our interlocutor the perception of being in front of a very professional person , who helps them to obtain a solution to their search, and thus our chances of getting what we want with that meeting increase. And not only on a one-off basis, but when the person we are meeting needs to make a new purchase, they will always look to us as a reference so that we can assist them and sell to them.