What will I study in the course?

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When talking about a Professional Certificate accredited by the National Catalogue of Professional Qualifications ( ADGG0208 ), the content must comply with what is indicated in said catalogue, so that the certificate can accredit the set of professional skills that enable the development of the aforementioned work activities.

In the infographic at the end of the article, you will find the description of the contents of the Certificate of Professionalism in Administrative Activities in Customer Relations .



What are the selection tests for this course like?
One of the most common questions in information kazakhstan phone data sessions and the one that most frightens potential students… It is much simpler than most people think. In fact, the selection test consists of 2 tests.

On the one hand, a generic one divided into 2 parts:

-General knowledge. Very simple, with general questions about vocabulary, science, etc.

-Skills, availability and motivation. We want you to tell us why you are the ideal person to take this course.



On the other hand, there is the Specific English Test. This is the basic English test, so it shouldn't be too complicated unless you're starting from scratch.

In short, these are two short and simple tests that we need you to complete so that the level of the students is as homogeneous as possible and adapted to the needs of the course, so that all attendees can get the most out of it.



This module consists of 90 hours and is Training Module MF09772 and the objective it aims to achieve is “ Communicate in a foreign language with an independent user level in administrative management activities in relation to the client ”.

Beyond the possible difficulty, we must see it as an opportunity to improve the language, in addition to accessing an official certification. Keep in mind that it is only one part of the course, but you can get a lot out of it.

We will soon publish another article explaining the most frequently asked questions regarding the Youth Guarantee aid plan . We hope to answer all your questions.