Customer feedback is essential for decision making

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Online reviews can increase your sales.

One study conducted by Harvard Business School found that business reviews and reputation can have a significant impact on your business – brands with positive customer reviews get more sales.

They also found that increasing star ratings correlated with increased sales—a single-digit improvement in Yelp resulted in a 9% increase in sales over a short period.

Another study by Revoo found that online argentina whatsapp number data reviews can increase a business's sales by 18% - this includes repeat orders, increased order sizes, and higher conversion rates.

A survey conducted by Social Media Today found that 50% of consumers will look for online reviews before making a purchase decision from a business, making market reviews an important part of the consumer decision-making process when choosing products between you and your competitors.

Graph showing that 50% of shoppers will look for online reviews when making a purchase decision